Privacy Policy

1. Information We Collect

We collect information you provide directly when you create an account, set up a client portal, or contact us for support. This includes your name, email address, and payment information.

We also collect information automatically when you use Portavia, including log data, usage data, and information collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send service notifications, and respond to support requests.

3. Information Sharing

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our platform (e.g., Stripe for payments, AWS for hosting). All third parties are contractually obligated to handle data securely.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

5. Security

We use industry-standard security measures including encryption at rest and in transit, regular security audits, and strict access controls.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@portavia.com.

7. Cookies

We use cookies and similar technologies to maintain your session and understand how you use our service. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or by a notice in the app.

9. Contact

For privacy-related questions, contact us at privacy@portavia.com.